Good Elevator System Increases Tenant Satisfaction


For property owners and managers of residential and office buildings with multiple floors, one big consideration is tenant satisfaction. And a huge aspect of affecting that is how well your elevator system is.

Your tenants generally are unwilling to climb stairs to their offices, apartments or condos because of a broken elevator. For tenants with limited accessibility or a disability, a non-functioning elevator can mean having no access to their property. Every property manager knows that having just one elevator down in a group can fill the elevator lobby with people. Waiting too long to get back upstairs can set off even the best tenant.

When tenants aren’t happy, they let you know. In today’s world, that can mean via social media or by posting negative reviews of your building online. All it takes is to have a potential resident do a simple search and find complaints to convince them to find a more modern, accessible building to live.

Therefore, if your building’s elevators experience frequent downtime, are too slow, or have rough or bumpy starts and stops, it may be time to consider some upgrades. By doing so, you’ll gain the love of your tenants and increase the likelihood that new prospective leaseholders will seek out your property for residence.

Elevators today are far more efficient when it comes to moving people, but that doesn’t necessarily mean they are moving faster. Improved electronics mean that dispatching becomes more efficient. Modern elevators have microprocessors onboard that can “learn” a building’s traffic patterns and will dispatch elevators to the floors that are highest in demand during peak times.

Fujihd Elevator can perform a site survey on your property, measuring the speed, efficiency and overall performance of your elevators. We can then make recommendations on repair, refurbishment or replacement of your elevators and components.

Our skilled, licensed technicians consider all elements that make your elevator user friendly. And we will do our best to keep the safety and comfort of your tenants in mind, satisfying you and your tenants.

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