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Provide the building use, location, floors and stops, estimated passenger or goods traffic, required load and any available architectural drawings.
Feasibility depends on the available shaft, pit and overhead space, structural conditions, access and local requirements. A project-specific review of the drawings is needed before confirming a configuration.
Send the project requirements and drawings to the sales team using the contact details on this website. The quotation should identify the model, equipment scope, technical requirements and commercial terms.
Qualified professionals must plan and carry out installation under the rules applicable at the project location. Confirm the drawings, manuals, responsibilities, testing and maintenance arrangements in the project documents.
Production and delivery schedules depend on the model, configuration, order quantity, drawing approval and transport arrangements. Confirm the agreed dates in the quotation and contract.
Packaging, shipping method, destination handling and required documents should be agreed for the shipment. Confirm the responsibilities and delivery terms with the supplier before dispatch.
Acceptance requirements depend on the destination country, project and competent authority. Confirm the applicable standards and editions, required inspections and approval documents before ordering.
Follow the rules applicable to the site and the manufacturer’s instructions for the installed equipment. Elevator and escalator maintenance checklists differ, and qualified personnel must perform technical work. Agree warranty duration, covered parts, exclusions and service responsibilities in the contract.
